eDiversa extends its Technical Support hours to offer you a better service.
The key value that defines eDiversa, and that we are particularly proud of, is Client service. To satisfy and create loyalty with our customers is what we do and in order to be able to do it, we count on a team of professionals that are in constant training and committed to excellence and quality service.
This vocation to customer service makes, for eDiversa, the technical support department especially relevant. It is a method of direct contact with our clients and therefore we want it to convey our philosophy perfectly.
For this reason, we have extended our customer services hours for the Technical Support department until 20.00 h. As of last Monday, June 2nd, 2020, the Technical Support team is available for our clients to solve any doubt or incidence that could occur between 8 in the morning and 8 in the evening, uninterrupted.
The implementation of the new Technical Support hours joins a series of improvements proposed for 2020 and that began with the incorporation of Omatech, the leading company in the development of web applications and apps, which allows us to offer more cross-cutting solutions to our clients.
All these improvements will make us more competitive and move us a little closer to our main objective: making our clients feel well taken care of and satisfied with our service.
We hope that with the increase in hours, we fulfill with your needs and that it is of your interest and liking.
We are at your disposal for any consultation you would like to make.